Privacy Policy

Effective on April 1, 2023

Your privacy matters. BabyCities' mission is to make parents' lives easier while they are out and about with their young children. This Privacy Policy explains how we collect, use and share data when you use our Services.

1. Introduction

BabyCities is a social network and online platform for parents of young children. People use our Services to find locations with family-friendly amenities and helpful information. This Privacy Policy applies to all Members and Visitors who use our Services.

This Privacy Policy applies to the BabyCities app, related communications and services, including certain off-site services, unless another privacy policy expressly applies.

BabyCities Sarl is the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our Services or by other means before the updated policy becomes effective.

2. Data We Collect

We may collect data that you provide to us directly, including:

• Registration information such as your name, email address, mobile number and password.
• Profile information and content you post, upload or submit through the Services.
• Survey responses, messages, comments, reviews and other interactions.

We also collect information related to service use, including:

• Usage data when you visit or interact with our app, website or content.
• Device and network data such as IP address, browser, operating system and device identifiers.
• Location-related information, subject to your device settings and permissions.
• Data from sites and services of others when you interact with our Services through them.

3. How We Use Your Data

We use your data to provide, support, personalize and develop our Services. That includes helping you find family-friendly locations, authorizing access to your account, honoring your settings and improving the quality and relevance of the experience.

We may contact you using the email address or other contact information you provided. These communications may include service updates, security notices, support messages, reminders and promotional messages.

We may also use your data for advertising, marketing, service development, research, surveys, customer support, fraud prevention, investigations and the creation of aggregated insights that do not identify you personally.

4. How We Share Information

Data that you include in your profile, content you post, and social actions you take on our Services may be visible to others, consistent with your settings.

We may share information with service providers who help us operate the Services, including providers of maintenance, analysis, fraud detection, marketing and development services.

We may disclose information where required by law, subpoena or legal process, or when reasonably necessary to investigate, prevent or take action regarding illegal activities, enforce our agreements, defend legal claims, or protect the safety, rights, security or integrity of BabyCities, our users or others.

If BabyCities is involved in a sale, merger or change in control, your information may be transferred as part of that transaction, subject to this Privacy Policy unless you agree otherwise.

5. Your Choices and Obligations

We generally retain your personal data as long as your account remains open or as needed to provide the Services. In some cases we may retain certain information longer to comply with legal obligations, resolve disputes, maintain security, prevent fraud and abuse, or enforce our agreements.

You may request access to, correction of, restriction of, or deletion of your personal data, subject to applicable law. You may also request a copy of your personal data in a machine-readable format where applicable.

If you close your account, we generally delete closed-account information within 30 days, except where retention is reasonably necessary for legal, security or operational reasons.

6. Other Important Information

We use security safeguards designed to protect your data, such as HTTPS and ongoing monitoring for vulnerabilities and attacks. However, no security system is perfect and we cannot guarantee absolute security.

We may process your data inside and outside your country of residence, including in the United States, and rely on legally recognized mechanisms for cross-border transfers where required.

We collect and process personal data only where we have a lawful basis to do so, including consent, contract performance and legitimate interests. Where consent is relied upon, you may withdraw it at any time.

We currently do not share personal data with third parties for their direct marketing purposes without your permission.

Contact Information

If you have questions or complaints regarding this Privacy Policy, please contact us at hello@babycities.app.